← Back to home

Support

Contact us or find the right troubleshooting steps.

Email support

Write to hello@sendcore.me and include your account email and, if applicable, your Shopify store domain.

  • What you were trying to do
  • Screenshots (if relevant)
  • Timestamps and your timezone

Shopify embedded app issues

If something only breaks inside Shopify Admin, include these details to speed up troubleshooting:

  • Your dev store domain (e.g. xxx.myshopify.com)
  • Shopify “Embedded App Checks” status + screenshots
  • A HAR file with sensitive values redacted
  • Browser + version (and whether extensions are disabled)

Policies

For privacy-related requests, see our Privacy Policy.